A tale of trials, debates, progress, and my first REAL CRM system, Dynamics 365 Sales CRM. My first run-in with a CRM wasn’t with Salesforce or HubSpot or anything sleek and shiny. It was with a hand-crafted, duct-taped-together system built on top of a decades-old ERP that lived on-prem long before the concept of SaaS … Read more
“The solution to one problem is merely the creation of the next one.” The Problem You Choose Do I stick with what we’re doing now or bring up the problem? How much money are we losing by using these old systems that we have to babysit? Man, I really don’t like the tedium, I wonder … Read more
Tackle your duty to responsibly implement automation in your systems and processes where you’re able. With all the automation and AI tools at your disposal today, you deserve to operate at your peak performance without getting bogged down by distractions. At some point “what we’ve always done” simply can’t support where you’re going anymore. Does … Read more
