From Frankenstein to Dynamics
A tale of trials, debates, progress, and my first REAL CRM system, Dynamics 365 Sales CRM. My first run-in with a CRM wasn’t with Salesforce or HubSpot or anything sleek and shiny. It was with a hand-crafted, duct-taped-together system built on top of a decades-old ERP that lived on-prem long before the concept of SaaS … Read more